how can i get account of support.rti.com

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Last seen: 7 months 3 weeks ago
Joined: 02/04/2021
Posts: 10
how can i get account of support.rti.com

  Hello, I have a account in the community.rti.com, but it didn`t work in the support.rti.com, when i use the account to log in the support.rti.com, the tips is  "Your login attempt has failed. Make sure the username and password are correct." , and i also can`t receive the email for "Password Reset", pelase tell me why?

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Last seen: 1 month 3 weeks ago
Joined: 12/05/2019
Posts: 6

Hello, 

These are two different things, and the accounts are not linked.

The RTI Community (https://communiryt.rti.com/) is what you are currently browsing.
It contains freely available community resources such as Forums and the Knowledge Base.

The RTI Support Portal (https://support.rti.com/) is a paid service for customer Support.
It allows customers to download RTI products and documentation, as well as to open Support cases.

If you are interested in the RTI Support Portal, please take a look at the Contact RTI page, where you can contact Sales.

Regards,
Alejandro

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Last seen: 7 months 3 weeks ago
Joined: 02/04/2021
Posts: 10

OK, thanks.

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Last seen: 7 months 4 weeks ago
Joined: 12/07/2021
Posts: 4

How much is it, I want learn it, but package is not enough.I want download them, but it jumped to the support web.If it is cheap, may be I can buy one.

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Last seen: 7 hours 58 min ago
Joined: 11/29/2012
Posts: 395

Please let me know where you are located, what company you work for and your contact information.  You can send to [email protected]  I will give your information to the correct account team who will contact you.  If you are in China, we have a local distributor of our products.